Anger Management in the Workplace

Description: Like most people, you have probably gotten angry while at work. A disagreement with a co-worker or manager during a business meeting could make you lose your temper. By taking this course, you will le...
Target audience: Any employee or manager wanting to reduce the amount of personal anger in the workplace
Estimated Duration: 5.0 hours
Lesson objectives: Understanding Anger
• recognize the benefits of understanding anger.
• match the steps of the anger process to examples.
• identify examples of the causes of anger.
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Description: You're angry and you want to let everyone know it. But, is this really a good idea? What will your co-workers or your supervisor think of your outburst? Is there something that you could do to control...
Target audience: Any employee or manager wanting to reduce the amount of personal anger in the workplace
Estimated Duration: 5.5 hours
Lesson objectives: First Steps in Handling Anger
• recognize the benefits of learning the first steps in handling anger.
• identify the steps for taking an anger time-out.
• employ the appropr...

Description: Like most people, you have probably become angry at work. A disagreement with a coworker or manager could make you lose your temper and voice your anger, but is this really a good idea? What will your...
Target audience: Any employee or manager wanting to reduce the amount of personal anger in the workplace
Estimated Duration: 0.5 hours
Lesson objectives: Managing Anger in the Workplace Simulation
• managing stress.
• helping an angry person.
• arguing without anger.
• expressing anger appropriately.
• count...