Assertive Communication

Description: Do you sometimes wonder if your professional style is too passive-hesitant and weak? Or do you find yourself acting too aggressively toward your co-workers or subordinates--too critical and overbearin...
Target audience: Business professionals, managers, executives, and supervisors
Estimated Duration: 3.0 hours
Lesson Objectives: Becoming an Assertive Professional
• recognize benefits of learning change strategies for becoming an assertive business professional.
• identify questions to ask to determine person...

Description: Do you sometimes wonder if there's a way to alter your professional style--to change yourself from the inside out? Do you believe there may be strategies you could use to develop a more assertive prof...
Target audience: Business professionals, managers, executives, supervisors
Estimated Duration: 3.0 hours
Lesson Objectives: Developing Your Assertive Style
• recognize benefits of learning action strategies for being an assertive business professional.
• match strategies for building an assertive professi...

Description: You are a team leader in an international consulting firm which primarily serves the manufacturing industry. Your group is responsible for producing high-priced Executive Conferences, for PR and for p...
Target audience: Business professionals, managers, executives, and supervisors.
Estimated Duration: 0.5 hours
Lesson Objectives: Assertive Communication Simulation: Replaced
• utilizing active listening skills.
• applying effective listening techniques.
• using questioning methods that elicit construc...